Returns & Exchanges
At Access Denied, we prioritize your satisfaction and offer a seamless 30-day return window for all products in their original condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution or full refund.
Initiate Request
Log into your account portal and select the order you wish to return to receive a unique Return Authorization number.
Secure Packaging
Place the items in their original packaging, ensuring all tags are attached and the product is unused to qualify for a refund.
Label and Ship
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse receives and inspects your return, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing