Frequently Asked Questions

Everything you need to know about shopping with Access Denied.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I track my order in real-time?

Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Are your products covered by a warranty?

All products sold by Access Denied come with a standard 12-month manufacturer warranty against defects in materials or workmanship.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.